Cricket168 FAQ – All Your Questions Answered

On the registration page Enter your name, email or mobile number, password, and date of birth. Agree to the terms and submit. A verification link will be sent to your email — click it to activate your account. The whole process takes under 3 minutes.

Yes. You must be at least 18 years old to register on Cricket168. Creating an account if you are under 18 is strictly prohibited. This rule is part of our responsible gaming policy.

No. Each person is allowed only one account on cricket168. If multiple accounts are found linked to the same individual, all of them will be closed and the balance may be forfeited.

KYC verification typically requires:

• Scanned copy of your National ID (NID) or passport
• Selfie photo (holding your NID)
• Bank or mobile banking statement (if required)

KYC must be completed before making a withdrawal.

You can update your mobile number, email, and password from Settings after logging in. To change your name or date of birth, please contact the support team.

If your account is suspended, email support@cricket168.bet or reach out via live chat. You'll be informed of the reason and guided toward a resolution. In most cases, this happens due to an incomplete KYC.

Contact the support team to request self-exclusion or account closure. Responsible Gaming The page has full details on this. Your request will be processed within 24 hours.

Log in and click the "Deposit" button. Choose your payment method — Mobile Pay, Nagad, Rocket, or bank transfer. Enter the amount and follow the on-screen instructions. Your balance is usually updated within 5–15 minutes.

The minimum deposit is ৳500, and the maximum per transaction is ৳5,00,000. Limits may vary slightly depending on the payment method. For more details, Financial Transactions View page.

Mobile Pay and Nagad withdrawals typically take 5–15 minutes. Bank transfers may take 1–4 hours. If more than 30 minutes have passed, contact support with your payment reference number.

cricket168 does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees in accordance with their policies.

Accepted payment methods at Cricket168:

• Mobile Pay (Most Popular)
• Nagad
• Rocket (DBBL)
• Dutch-Bangla Bank and other bank transfers

First, make sure your mobile banking account has sufficient balance. Check your internet connection and transaction limits. If the issue persists, contact support with your transaction ID — it will be resolved within 24 hours.

Log in to your account and click the "Withdrawal" button. Select your preferred amount and payment method. With KYC verification completed, funds are typically processed within 1–4 hours.

The minimum withdrawal amount is ৳1,000, and the maximum per transaction is ৳2,00,000. For details on daily and monthly limits, Financial Transactions page for full details.

Mobile Pay and Nagad withdrawals are typically processed within 1–4 hours. Bank transfers may take 1–2 business days. If your KYC verification is pending, your first withdrawal may take a little longer.

For security purposes, withdrawals will only be sent to verified payment methods. To add a new number or account, it must be verified first.

Common reasons:

• KYC Verification Incomplete
• Bonus wagering requirements not met
• Daily or monthly limit exceeded
• Suspicious Account Activity

Contact support for more details.

cricket168 does not charge any withdrawal fees. However, your mobile banking provider may apply their own cash-out charges.

Registration making your first deposit will automatically credit the welcome bonus to your account. Bonus amount and terms are listed on the Promotions page.

Wagering means you must bet your bonus funds a set number of times before you can withdraw. For example, if your bonus is ৳1,000 with a 5x wagering requirement, you need to place ৳5,000 in bets. Requirements may vary for each bonus.

A percentage of your total weekly betting losses is returned to your account as cashback. Cashback is typically credited every Monday.

Yes. If you refer a friend or acquaintance and they register and make their first deposit, you'll receive a referral bonus. Your referral link is available from your account dashboard.

Placing bets regularly earns you points automatically and advances your VIP level. Higher VIP tiers unlock greater cashback, faster withdrawals, and a dedicated account manager.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirement is not met within that time, the bonus will be forfeited. Please read the terms and expiry details carefully before accepting any offer.

You can bet on cricket (including IPL, BPL, T20 World Cup, and all major tournaments), football, tennis, kabaddi, volleyball, and much more. Sports Visit the page to see all options.

Live betting means placing bets in real time while a match is in progress. Odds shift constantly, and new betting options open up after every ball or goal. If you can think fast, live betting is incredibly exciting.

Once a bet is confirmed, it generally cannot be cancelled. However, if the "Cash Out" feature is available, you may be able to settle your bet before the match ends — receiving a partial payout.

If a match is cancelled or suspended, bets are generally refunded. However, if a specified number of overs have been completed, the result may still stand — see the terms Terms & Conditions page for full details.

Cricket168 uses decimal odds. For example, with odds of 2.50, a ৳100 bet would return ৳250 (including your original stake). The higher the odds, the greater the risk — but also the greater the potential reward. To read more tips, Betting Tips View page.

Lottery and Popular Games Go to the page and choose your preferred game. If your account has a balance, you can start playing right away.

Yes. Cricket168 uses 256-bit SSL encryption, keeping your personal and financial data fully secure. We do not share user information with any third parties.

Log In go to Account Settings. Under the "Security" section, enable "Two-Factor Authentication." You'll receive a one-time OTP on your phone each time you log in.

Change your password immediately and email us at support@cricket168.bet. The support team will temporarily lock your account and investigate. The sooner you report it, the less damage is done.

Yes. We follow GDPR guidelines. Your data is used solely for account management and legal purposes. For more details, Privacy Policy Read.

Always visit the site by typing cricket168.bet directly into your browser. Bookmark it for easy access. No cricket168 staff member will ever ask for your password or OTP — if someone does, it's a scam.

App Go to the page and download via the Android APK or iOS link. Always use the official site — never download from third-party sources.

Go to your phone's Settings > Security > enable "Unknown sources" or "Install unknown apps". Then open the APK file and install it. If you run into issues, use the site on your mobile browser instead.

Yes. The app gives you full access to all features, including live betting, deposits, withdrawals, live casino, and lottery. App users may also receive exclusive offers.

When a new update is available, you'll receive an automatic notification when you open the app. Or, App Visit the page and download the latest version, then reinstall the app.